Notification management

Monitor, respond to and optimize customer feedback and ratings

“My google reviews, how do I manage them?” Many companies are asking themselves this question. Our ID Reviews software is the ideal solution for simplifying the management of your online reviews. With our user-friendly platform, you can efficiently manage all your customer reviews from a centralized interface. This includes reading, responding to and deleting reviews posted on the site when necessary, enabling you to maintain a positive and engaging online reputation.

Graduated sales growth

This is demonstrated by effective review management, where you can not only maintain the loyalty of your existing customers, but also attract new ones. With review management, you can leverage comments and opinions to improve your products, services and overall customer experience.

An engaging customer experience

Review management is a crucial element in creating an engaging customer experience, as it can influence purchasing decisions, boost consumer confidence and, above all, shape the overall perception of your company.

Notification management for a company with multiple locations

ID Reviews is a review management solution that stands out for its ability to manage reviews from multiple company locations with great efficiency. When a company spans several locations, each may have its own identity, its own team and its own clientele. In such cases, it’s essential to be able to obtain advice for each location, but above all to be able to manage them in the same way, with the same responsiveness. ID Reviews responds to this challenge by offering a platform designed to effectively manage these reviews, ensuring that the online reputation of each location is managed harmoniously.

1. Centralized notice management
ID Reviews centralizes the management of reviews from multiple locations, meaning you don’t have to juggle different platforms or manage each location separately. This considerably simplifies the notification management process, saving you time and effort.

2. Real-time monitoring

One of the key benefits of ID Reviews is its ability to monitor reviews in real time. This means you’ll be notified immediately when new reviews are published for any of your locations. This responsiveness enables you to respond quickly to customer feedback, whether positive or negative, and show that you take their concerns seriously.