Satisfaction survey

Gather customer feedback through questionnaires or evaluations

Forms for every campaign

What do your customers think about your company and your products or services? What do they say about you?

ID reviews allows you to send out satisfaction surveys, enabling you to interact directly with your customers and gather valuable feedback for your e-reputation.

One of the major advantages of ID Reviews is its flexibility. You can customize your surveys to suit your needs and business objectives. You choose the type of form that best suits your review collection strategy, whether it’s to understand your customers’ needs, increase your online presence, or highlight customer satisfaction.

Discover our different forms below.

Distribution form

Our ID Reviews platform makes the “Distribution” form particularly useful for gathering opinions on various aspects of your business. You can ask customers to rate and comment on the quality of different products, services or locations. This gives you a complete overview of the performance of every component of your business, essential for maintaining a solid reputation, improving the quality of your products or services and engaging your customers in a meaningful way.

Testimonial form

The “Testimonial” aspect is designed to encourage customers to share personal accounts of their experience. Customers can tell us in detail what they appreciated, the quality of the service or products, and why they recommend the company. Testimonials are powerful because they create an emotional connection with potential customers and also demonstrate the authenticity of the customer experience.

Feedback form

The “Feedback” form focuses on collecting information specific to the customer experience. It asks targeted questions to obtain detailed feedback. For example, customers may be asked to rate the quality of service, speed of delivery, or overall experience.

Thanks to ID Reviews, the information gathered is invaluable for identifying the company’s strengths and weaknesses, and for improving customer satisfaction.

Thank you form

The thank-you form first confirms to the customer that their feedback has been well received.

ID Reviews has thank-you forms that you can personalize.