How it works

ID Reviews and customer review management

ID Reviews aims to simplify the management of customer reviews for businesses. Our platform enables you to efficiently collect, manage and display customer reviews of your products or services. We firmly believe that intelligent notification management is key to your company’s commercial success.

With ID Reviews, you have the tools you need to monitor and strengthen your online reputation, build customer loyalty, and continually improve your business thanks to the valuable information provided by customer reviews.

Over 30 integrated review platforms

Get a complete overview of your company’s online reputation, including reviews from Google, Facebook, Yelp, TripAdvisor and many others. Easily connect your review platforms and start enjoying the benefits of ID Reviews!

Discover the review platforms

Facilitate feedback collection with a single link to a feedback form

Customers may be put off by having to search for your company to leave a review. Our solution makes it much easier for you to collect reviews, simplifying your customers’ lives.

You have a customizable url/address for each form you create, whether it’s for the review form of various review platforms or for the Id Reviews review form, allowing you to collect comments, opinions and even testimonials.

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View and filter reviews

Put your customers’ voices forward with our solution. Integrate customizable review widgets on your website, apply filters to sort reviews according to various criteria, highlight positive comments while professionally managing less favorable reviews. Optionally, let the AI filter out the best comments.

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Analysis for a better understanding

ID Reviews provides you with detailed analyses and reports on your reviews. Gain a better understanding of how your customers rate you, what aspects of your business are appreciated and what could be improved. This valuable information will guide you in developing strategies to improve the customer experience, strengthen your brand image and grow your business.

Save time with centralized management

We know your time is valuable, which is why ID Reviews offers you centralized management of all your reviews. Track feedback in real time and respond quickly, without ever missing an opportunity to interact with your customers. Thanks to this efficiency, you can save time and effort while always being informed of the evolution of your online reputation.