Simplified notification management

ID Reviews, customer and site reviews management

Easily collect, filter and display your reviews.
Your reputation will thank you!

Optimize your Online Visibility with our Customer and Site Reviews Management Solution

Discover the all-in-one solution for effective customer review management. With ID Reviews, you can easily manage reviews from more than 30 platforms, display them on your site thanks to our customizable widgets, and invite your customers to leave their reviews easily via e-mail or SMS campaigns. Opt for hassle-free customer review management and improve your online presence with our on-site review tools.
Customer reviews are important for
your visibility
||
your SEO
||
your reputation
Collect
Display
Boost

SMS and e-mail campaigns

Create an e-mail or SMS campaign or generate a QR code to simplify the process of collecting customer reviews

Customizable widgets for your site

Thanks to various widgets, you can easily display reviews on your site from your different review platforms in a personalized way.

Boost your visibility, improve your reputation & attract more customers

Most consumers prefer to read reviews of a company before contacting it.

Well-managed reviews not only improve your reputation, but also your local SEO and your position on Google Maps.

Main features

Notification management

Easily manage your reviews with our ID Reviews service’s Review Management feature. Easily collect, filter and display your reviews to enhance your reputation.

Check reviews

A powerful AI (Artificial Intelligence) feature that makes it easy to filter and manage reviews. Be notified and therefore responsive to your customers’ feedback.

Collecting reviews

ID Reviews facilitates the collection of online reviews by enabling you to gather feedback from your customers simply and efficiently, for a better understanding of their satisfaction.

Show reviews

On-site review display is simplified thanks to our widgets, which can be easily integrated with a simple code, allowing you to present your customers’ reviews in different forms in a user-friendly and relevant way.

Review platforms

ID Reviews offers seamless connectivity with over 30 review platforms, including Google My Business, Facebook and Tripadvisor, enabling you to manage all your customer reviews from a single interface.

Satisfaction survey

Our Satisfaction Survey function simplifies the collection of essential customer feedback to improve your business, allowing you to create, manage and analyze customized surveys with ease.

Reports and analyses

Get detailed reports and analysis to better understand your customer reviews with our ID Reviews management feature. Maximize your reputation with ease.

Sentiment analysis

Discover the Sentiment Analysis feature of ID Reviews, our review management service. Gain valuable insights into customer perceptions and enhance your online reputation.

AI, a high value-added technology for advice

ID Reviews makes intelligent use of artificial intelligence (AI) to simplify and improve the management of customer reviews. One of the key features of our platform is the option of using AI to generate responses to reviews, whether positive or negative.

Top of the results
on Google and Google Maps

Positive reviews play a key role in your visibility on Google and Google Maps. They are essential for achieving top positions in local Google search results, attracting more customers to your business.

The importance of online reputation to your business cannot be underestimated, so use ID Reviews to build and maintain the best possible reputation. Your reputation will thank you!

Connect your
review platforms

Over 30 review platforms!

 

Our news

Criticism and bad reviews

Customer reviews aren't just good for buyers. They also give you the opportunity to constantly improve your offers. 1. Negative opinions Negative comments should not be...

Customer reviews and e-commerce

In the world of e-commerce, customer reviews play an essential role. With ID Reviews, effective customer review management can mean the difference between success and...

Reviews and SEO

Maximize the visibility of your positive reviews, boost customer confidence and promote the growth of your online business with ID Reviews. Your company can easily...

Facebook Reviews

Social media play an increasingly important role in the way companies interact with their customers.Our ID Reviews platform enables integration with Facebook customer...

The art of collecting reviews: Effective strategies for encouraging customer feedback

Your customers are delighted with your products and services, and you know that their positive reviews can help strengthen your online reputation. But how can you...

Google Maps reviews

ID Reviews gives you a major advantage when it comes to Google Maps reviews and their impact on your company's local visibility.When users perform local searches,...

Google reviews

Google reviews are much more than just an assessment of the quality of a product or service. They also reflect a company's reputation. When customers leave reviews on...

Google My Business reviews

Increase your credibility with ID Reviews.Google My Business (GMB) reviews have a significant impact on your company's online reputation. GMB reviews appear directly in...

The impact of customer reviews on SEO: How can ID Reviews improve your visibility?

Customer reviews are more than just words, stars and testimonials. They have the power to significantly reshape your online presence, directly influencing your search...

Remove or delete reviews

Managing the removal of negative customer reviews is a legitimate concern for many businesses, but it's essential to understand that negative reviews don't necessarily...